anvyaaccessories

Privacy Policy 

We respect your privacy and take our responsibility seriously towards protecting your personal information. Our Privacy Policy describes how we collect, use, and protect data from you to us. For instance, while shopping with us, we might ask for personal details such as your name, email address, contact number, billing address, and shipping address. The basic purpose of collecting this information is to complete your orders, ensure effective delivery, and enhance the shopping experience.

We utilize high-end security technologies that make your information impossible to retrieve, alter, or abuse. The secure gateway handles all our payments so that it does not hold your card details anywhere in our database. Sometimes we may forward mailers and updates to your email; you can unsubscribe from our mail at any point. We do not sell or share your data to third parties except when we need to fulfill your orders or when we are required by law. Using our website means you agree to our privacy practices. In case you have questions or concerns regarding your data, please do not hesitate to contact our support team for further clarification.

Refund & Return Policy

We want to ensure that you are satisfied with your purchase, but if for whatever reason you are not satisfied, our Refund & Return Policy is here to help. We will take returns or refund requests made within 30 days from the delivery date. The product should be returned unused, undamaged, and in its original packaging complete with tags and accessories to qualify for a return.

For refunds, we will start the process 7 to 10 working days following the receipt and inspection of the item returned. Refunds shall be paid back to the payment method applied initially. All shipping charges are non-refundable, and return shipping charges are charged to customers unless the goods received failed or were delivered in error. Some goods, especially those that were on special or personalized may not qualify for refunds. We welcome calls from our support team so you will know if your request qualified under our eligibility for returns before actually doing that.

We strive to help you make the process easy of returning and getting your refunds. Our team is ready and willing to face all possible problems to have you satisfied.

Shipping Policy?

We commit ourselves to getting your orders out promptly and efficiently. Under our Shipping Policy, we indicate the estimated delivery times and costs so that you may better plan your purchase. For domestic orders, we use 3-7 business days, while international orders can take 10-15 business days depending on destination.

Shipping charges are automatically applied during checkout with the total weight of your order and the shipping address. We also offer free shipping with the minimum amount that applies for an order over a determined region. After shipping any order, we send out the tracking number to be able to track what stage your shipment is and if it’s on the way to your doorstep yet. Please double-check shipping address to avoid delayed and even failed delivery.

There could be some rare occasions when some unforeseen conditions like weather, delay in clearing the customs, or some other logistical issues may hinder delivery. In case your order does not arrive in time, please contact our support team and we will help you resolve the issue. We do all we can to get your order delivered safely and in a timely manner.

Terms of Service

Our Terms of Service shall govern access to and use of our website by you. These terms set out the user’s obligations and our liabilities in providing quality service. All content on our website, including product descriptions, images, and logos, are properties of our company and, hence, copyrighted. No content may be reproduced, distributed, or used without prior permission.

Using our services means you agree not to do anything that will harm our site or other users: things like introducing viruses, hacking anyone’s accounts, or making any fraudulent transactions. We reserve the right to suspend or terminate accounts in breach of these terms.

Also, to be noted is that our Terms of Service are sometimes updated, and it would become your responsibility to check for the updates. Usage after updation amounts to acceptance of the updated version. For more clarifications in the terms brought forward, get it from our team on the issue.

Return & Exchange Policy ♻️?

We understand that you would most likely want to return or exchange the product, and we would love to make this as easy as possible for you. Our Return & Exchange Policy offers an exchange or return within 30 days from the delivery date. This is applicable when the product is unused, complete with original packaging, and is also accompanied by proof of purchase. Most exchanges are processed for different sizes and color items or defective product replacement.

Return Shipping We can accept return for an item. However, it must be according to our return criteria. Once we receive the return, we inspect it to check if it satisfies its return condition. We will process orders immediately after inspection approval. We also refund the cost of return shipping within 7-10 business days. Except for returns due to defective or mistaken order, the cost of return shipping is up to the discretion of the customer.

We would recommend you contact our customer service team prior to starting the return or exchange process so they can assist us in getting this done for you as soon as possible. They will be able to provide you with all the information you need to make this easy and convenient. We value your satisfaction and are here to help you through every step.

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